Privacy Policy

1. Introduction

Avexsa Health Sciences LLP ("Avexsa", "we", "us", or "our"), located at no-114, near Lyceum School, behind H, Sector 17A, Sector 17, Gurugram, Haryana 122001, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including MB Vitals.

By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, company name, and other contact details you voluntarily provide when submitting enquiry forms or contacting us.
• Usage Data: Pages visited, time spent, links clicked, referring URLs, and other information about how you interact with our website.
• Technical Data: IP address, browser type and version, device information, operating system, and cookie identifiers.
• Business Information: Project requirements, product development needs, formulation details, or regulatory queries shared in the course of consultancy engagements.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the consultancy services you request
• Send proposals, project updates, and relevant communications
• Improve the content and functionality of our website
• Comply with applicable legal and regulatory obligations
• Send marketing or promotional communications where you have provided consent
• Analyse usage patterns to enhance the user experience

4. Confidentiality of Client Information

All client information, project details, formulations, regulatory documents, and business-sensitive data shared with Avexsa Health Sciences are treated with strict confidentiality. We do not share, sell, rent, or disclose client information to third parties without explicit written consent, except as required by applicable law or regulatory authority.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted communications, restricted access controls, and regular security reviews. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and understand user preferences. You may disable cookies through your browser settings, though this may affect certain features of the website.

7. Third-Party Service Providers

We may engage trusted third-party providers (such as analytics, email, or hosting services) who may access your personal information solely to perform services on our behalf. These parties are contractually obligated to maintain confidentiality and are not permitted to use your information for any other purpose.

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Business and project-related information is retained for the duration of the engagement and any applicable legal retention period.

9. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent to marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at [email protected] or call 084474 48484.

10. Links to Other Websites

Our website may contain links to third-party websites, including MB Vitals (www.mbvitals.com). We are not responsible for the privacy practices of these websites and encourage you to review their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Avexsa Health Sciences LLP
no-114, near Lyceum School, behind H, Sector 17A, Sector 17
Gurugram, Haryana 122001, India
📧 [email protected]
📞 084474 48484